VR
Open to consulting
VORN Rathanak
Deputy Head of System  ยท  Sonatra Microfinance

6+ years architecting financial IT infrastructure, administering core banking platforms, and building automation that keeps operations running with zero-tolerance for downtime.

01
6+
Years Experience
02
Core Banking
Enterprise Platform Support
03
99.9%
Uptime Delivered
04
3+
Infrastructure Projects Built
01 / About

Engineering reliability
at financial scale

I'm a Deputy Head of System at Sonatra Microfinance with deep expertise in designing, deploying, and maintaining enterprise-grade IT infrastructure for financial services. My career is focused entirely on systems that cannot afford to fail.

Specializing in core banking operations, I manage the full stack of enterprise IT โ€” from Microsoft SQL Server and Windows Server environments to Cisco networking and Linux VPS infrastructure โ€” ensuring uptime and reliability for daily financial operations.

My approach combines rigorous technical discipline with a practical automation mindset: every system I build is designed for resilience, standardized operations, and long-term maintainability. I build processes that work even when I'm not in the room.

Microsoft 365 Admin Cisco CCT Incident Response (MPTC) Gemini Certified Educator
VORN Rathanak
VORN Rathanak
Deputy Head of System
Location Phnom Penh, Cambodia
Availability Open to consulting
Focus Core Banking & Infra
Experience 6+ Years
Download CV
02 / Skills

Technical Expertise

Deep specialization across the full stack of financial IT โ€” from bare-metal infrastructure to mission-critical banking operations.

โ—ˆ Core Banking Systems
Core Banking Operations 95%
Microsoft SQL Server 90%
EOD & Ops Runbooks 95%
Backup & DR Planning 88%
โ—‰ System Administration
Windows Server 92%
Linux / VPS 85%
Microsoft 365 Admin 90%
Active Directory 88%
โ—Ž Infrastructure & Networking
Cisco Networking / IOS 88%
IT Infrastructure Mgmt 95%
Network Design 82%
Access Control 90%
โ—‡ Automation & Operations
Python Automation 82%
Incident Response 92%
Monitoring & Alerting 88%
Leadership 90%

Also proficient in

Telegram Bot API SQLite Python Bash Git Ops Runbooks SOP Design Backup Validation Change Control Troubleshooting Remote Support
03 / Experience

Career Timeline

Progressive responsibility in financial IT operations, core banking systems, and enterprise infrastructure.

Aug 2025 โ€” Present Core Banking
Deputy Head of System
Sonatra Microfinance
Phnom Penh, KH

Lead infrastructure operations supporting daily financial services and core banking environments. Responsible for system stability, access control architecture, monitoring pipelines, and end-to-end operational automation.

โ–ธLead infrastructure team for core banking environment with daily financial operations
โ–ธImplemented operational automation reducing manual intervention across key workflows
โ–ธDesigned and enforced access control policies and monitoring for uptime-critical systems
Oct 2020 โ€” Aug 2025 Infrastructure
Deputy Head IT
Sonatra Microfinance
Phnom Penh, KH

Managed Microsoft Server, SQL Server, and enterprise networking operations across the organization. Improved reliability through standardization, process documentation, and support optimization.

โ–ธOverhauled Microsoft Server and SQL Server environments for improved reliability
โ–ธStandardized enterprise networking with Cisco infrastructure and structured documentation
โ–ธBuilt support process frameworks that reduced escalation response time significantly
Nov 2019 โ€” Jan 2022 IT Support
IT Officer
Sonatra Microfinance
Phnom Penh, KH

Provided technical support, remote troubleshooting, and day-to-day system maintenance for business operations across multiple branches and teams.

โ–ธHandled full-stack technical support and remote troubleshooting for all business units
โ–ธMaintained daily system operations ensuring continuity of financial service delivery
โ–ธContributed to early documentation of operational procedures used across the IT team
04 / Projects

Personal Builds

Anti-abuse systems, operational automation, and structured runbooks built in the field.

02
Telegram Automation Alerts

Asura Bot

Ops Automation & Alerts

Operational automation bot that reduces manual work: structured commands, admin controls, notification/alert pipelines, and consistent workflows for faster team execution.

Admin controls ยท Notifications ยท Workflow automation

03
SOP Core Banking Runbooks

Ops Runbooks

Core Banking Operations SOP

Structured runbooks for daily and incident operations: EOD checks, backup validation, escalation flows, access control, and downtime response โ€” designed for training and operational consistency.

Incident response ยท Backup verification ยท Change control

05 / Certifications

Credentials

Industry certifications and professional training programs.

Certification

Microsoft 365: Administration

Administration knowledge supporting enterprise environments and cloud operations at scale.

Certification

Cisco Certified Technician (CCT)

Routing & switching fundamentals: Cisco IOS, routers, and enterprise network switches.

Training

Incident Response (MPTC)

Improvement of incident response capability through cyber exercise and operational communication.

Certification

Gemini Certified Educator

Credentialed educator training โ€” structured learning & support mindset for knowledge transfer.

06 / Contact

Let's work
together

Available for infrastructure consulting, IT advisory roles, and automation projects in financial IT and core banking environments.

โœ‰
โœˆ
Telegram
@nakiee_xyz
โ—ˆ
โ—Ž
Location
Phnom Penh, Cambodia
Current Status
Available for new engagements
Typical response time: within 24 hours
Send a Message